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Academic Center for Tutoring

Academic Center for Tutoring

Frequently Asked Questions

General Information

Consultation/Consultant Information

Information for Faculty

Basic ACT Information

What is the Academic Center for Tutoring (ACT)?

The ACT is a free service provided to all CSU students who are invited to work on their class assignments with knowledgeable subject tutors in a relaxed and comfortable setting.

Who can use the ACT?

Any CSU student can use the ACT - whether you are in a beginning course, an advanced course, or a graduate course. CSU Alumni are also allowed to use the ACT. We do not tutor non-CSU students. We do not broker tutors' services to offer freelance tutoring outside of the ACT.  Please visit our Policies page.

What are the ACT's hours and locations?

Please visit Contact for our hours and locations.

How can I contact the ACT?

Please visit Contact for our hours and locations.

Tutoring Session Information

Do I have to make an appointment or can I just walk-in?

Students who seek tutoring must first make an appointment. For information on appointments and walk-ins, go to our Appointments page.

What subjects do you tutor?

Our tutor's can help with math, science, writing, and humanities. They primarily focus on undergraduate courses, but there is limited help with some aspects of graduate writing.

What happens during a tutoring session?

In a typical session you will sit down with your tutor and describe your assignment and what you would like to work on during the session. You and your tutor will work on those aspects and perhaps others. Before ending the session, you will discuss how you will proceed with your assignment or studies.

What should I bring to a tutoring session?

Bring your assignment (an actual copy is best). You can also bring notes you have made, references you are using, and anything else relating to the assignment or material.

Can I work with the same tutor every time?

Yes, generally you can work with the same tutor consistently, as long as you request that person and s/he is working and not already scheduled with another student.

What if I can't make it to the ACT during its open hours?

For people in this situation, an Internet consultation may be a very good alternative. Internet appointments are made similarly to face-to-face appointments.

Is the computer lab at the ACT open to all students?

We reserve the computers in the lab for consultations. They are not available for general student use.

Where can I find on-line information and help for my courses?

Please visit our Student Resources & Policies webpage for helpful academic sources.

How can I become a tutor?

If you are interested in working in the ACT, please go to our Employment page.

Information for Faculty

How can a tutor help my students?

Our tutors will give your students feedback or assistance on their assignments and coursework, including, but not limited to:

  • understanding your assignment instructions
  • generating ideas when the student doesn't know how to start
  • increasing skill level in respective subject or courses
  • developing better study habits
  • helping to build students' confidence in themselves

Can a tutor come to my classroom to inform my students about the ACT?

Yes, we will gladly send an ACT representative to your classroom to explain the purposes, policies, and benefits of the ACT. Please complete a class visit form. You will need your MyCSU credentials to log into the form.

Should I require my students to visit the ACT?

We prefer that instructors do not assign mandatory tutoring sessions. Students who are forced to come to the ACT are sometimes reluctant or resistant to tutoring. However, we hope that instructors will encourage their students to view the Center as a great resource and to try it out.